Jumbo Ecommerce Company Editions
We provide two industry-specific editions created to address the unique needs of Ecommerce companies: Jumbo Ecommerce Company Edition, and the premium Jumbo Ecommerce+ Company Edition. To learn how Jumbo is perfect for B2B ecommerce, click here.
Thousands of companies run their ecommerce business on Jumbo. Here's why Jumbo is the ideal solution:
One Application to Run Your Ecommerce Business. Jumbo is the one business application you need to run your ecommerce business. Jumbo makes it simpler to manage your online business better.
As
more and more companies sell to both businesses and consumers, they
seek a unified platform for both B2B and B2C ecommerce. Jumbo
provides a single platform for B2B and B2C ecommerce with built-in
handling for all key processes from eBay integration, Amazon.com-like
up-sell and cross-sell personalization and sophisticated B2C
promotional tools to secure registration, negotiated contract price
enforcement and extended enterprise partner management for B2B
business. Ecommerce operations seamlessly interact with back-office
inventory, warehousing and shipping in addition to front-office
customer interactions, enabling you to have the complete visibility
needed to compete and grow your top line revenue while managing your
costs with an eye to profitability.
With
Jumbo, you'll never have to enter the same information twice. You
can say goodbye to the hassles of juggling multiple systems, with no
more re-keying information, manually importing and exporting data
between separate applications, and toggling between systems trying to
figure out what's going on.
Because
Jumbo automates more of your business and manages everything in
real-time, it eliminates the errors that are unavoidable when juggling
multiple separate systems. Now you, your customers and your vendor
partners always know exactly what's going on with every order.
Automated processes and better accuracy means faster orders, more
satisfied customers and lower operational costs.
Jumbo
Ecommerce customers report major cost savings and efficiencies in
managing their operations. Jumbo is simple to implement and
maintain, and more affordable to manage than the combination of
business applications you presently have assembled to manage your
business.
Armed
with a 360-degree view of your customers and a complete, real-time view
of your entire operations, you can make better, faster decisions. And
you spend more time improving and growing your business instead of
managing your systems.
The
Jumbo philosophy is to allow our customers to configure their
systems to meet the company profile without the need for costly IT and
developer overhead. If you have further extended needs or requirements,
Jumbo is easily modified via our SuiteFlex.
Complete Web Store Features. Jumbo provides a full-featured Web store that provides customers with a simple, accurate online shopping experience. Jumbo ensures high levels of service with lower costs for your online retail business from the first purchase through to return purchases.
Jumbo's
Web capabilities include secure shopping cart functionality, integrated
real-time credit card processing with multi-level fraud protection,
coupons, cross-selling and more. Promotional URLs allow you to
customize the URLs of your Web pages to make them easy for customers to
remember. The site can also be tailored to focus on B2B or B2C
commerce. Furthermore, you can offer customers the option of paying via
credit card, or being invoiced, with all credit terms managed within
the system. Jumbo gives you all the functionality to give your
online retail business a high-end Web presence—and it's easier to
maintain.
Jumbo
supports drop-shipment and special orders for fulfillment directly from
suppliers. This enables alternate fulfillment, for out-of-stock
products, the ability to manage sales without holding inventory, and
the ability for customers to purchase special orders.
If
you sell products, customers shopping on your site are able to view
real-time inventory, and see if items are out of stock or if they can
be back-ordered. Inventory management is easy as any changes made in
the back-office will automatically reflect on your site. You can manage
and track inventory across multiple warehouse locations. Different
price levels and volume discounts can be offered to different customers.
Jumbo
allows you to create as many separate web stores as you want — and
manage all the stores in one single, integrated account, maintaining
one consistent set of operations and greatly improving efficiency. Each
store can have its own product set, domain name, branding, look and
feel, shopping rules, store-specific shopping carts and "my account"
areas for customers. Within the different stores, you can sell the same
or totally different products, provide country-specific language and
currency for each web store, and track and report on sales activities
on each web store individually. All the while, you maintain one
integrated back office system to efficiently manage cross-store
operations and consolidate all your ecommerce business activities.
Jumbo
facilitates returns with online return management authorizations,
on-site receiving, put-back accounting, and the ability to credit the
account or replace with alternate products.
Store
orders are automatically entered into the accounting system, routed to
the appropriate personal, and inventory is reduced—eliminating manual
steps and cumbersome exports to other systems. Jumbo automates all
aspects of the pick, pack and ship process and provides order
visibility throughout the entire order cycle. Jumbo even automates
drop shipping, eliminating the need for managing inventory yourself and
the complications of communicating orders to your fulfillment partners.
And you easily monitor and manage the status of all orders from your
Dashboard.
Jumbo
was the first application vendor with seamless integration with FedEx®
Shipping and UPS Online® Tools providing real-time shipping rates,
automated barcode generation and in-system shipment tracking for
domestic and international shipping.
Jumbo
enables companies to empower preferred partners with a password
protected, customer-specific, portal-based self-service center where
they can place new and repeat orders, view order status, order history,
track shipments, submit trouble/support tickets, review support
history, search transactions, pay invoice, and read the knowledge base
for online help, product and service documentation and more.
Web Site Building and Hosting. With Jumbo, you can build your Web site from the ground up with simple-to-use tools that create high-impact sites. You can even turn your existing, static Web site into a high-performance, database-driven ecommerce site.
With
Jumbo, you can set your website apart with out-of-the-box templates
that allow you to choose from a variety of layout styles and designs.
For those with more sophisticated needs, you can upload your own HTML
files to create a unique website look, and you can customize site
elements such as headers, footers, tab bars, sidebars and content
wrappers. Forms are easily set up to capture leads or gather inquiries.
Best of all, no HTML expertise is required to set-up or manage your
Jumbo website.
We
can host your website for you, or you can host it with another
provider. By using smart tags, you can convert static sites into
dynamic pages, pulling any key business data from the database. Publish
unique content to your site, including documents, catalog items, or
employee directories. A comprehensive permission system allows you to
publish to an individual customer or group of customers, department, or
group. If you have an existing website, you can overlay Jumbo
ecommerce functionality over your existing third party hosted website.
Jumbo
supports personalized content and pricing for each customer. Different
items, pricing and content can be displayed to different customers
based on their Price Level, customer grouping, or purchase history.
Site
Search is the new Navigation. Recent studies show that about 80 percent
of all online users head straight for the search button when browsing a
site, with the remaining 20 percent of users navigating sites by
following different links to the content of their choice. Given that
most users want fast, easy access to searchable information, it's
imperative that ecommerce companies deliver enhanced search
capabilities. After all, savvy users who can't find the content they
need quickly defect to other Web sites.
Built-in Site Analytics & Reporting. Jumbo gives you built-in site analytics and reporting features that enable one-to-one and aggregate analysis of visitors' browsing and shopping habits.
Increase
your website sales by following up with abandoned carts, improving
customer conversion ratios, and understanding the purchase ratio of
specific items. Review your cart abandonment rate for any time frame.
Monitor your conversion rates and see how many of your visitors
registered on your site and how many of them completed a purchase. View
shopping activity analysis reports that show you on an item-by-item
basis the ratio of cart additions to orders.
Unique
to Jumbo, you can drill-down to an individual customer record and
review all of that customer's activities on your site. You can see
their shopping cart contents, their pages viewed, their referring URL
and keyword, their click-stream paths, the dates of their first and
last visits, and much more. This allows you to create marketing
campaigns that target shoppers based on their specific browsing
patterns, to close sales more efficiently, and to provide very
personalized service to your customers. For instance, you can send out
a marketing campaign to all visitors who viewed a specific page on your
site, and also include a coupon that is only sent to visitors who added
that item to their shopping cart. You can also call your customers
directly and close sales by knowing exactly what products they are
interested in.
Jumbo
lets you monitor the pulse of your operations with real-time Key
Performance Indicators on your role-based Dashboards. For more detailed
financial reports from sales to margins, to inventory turnover through
accounts receivable and onward, Jumbo reporting is incredibly
flexible, giving you easier access to the information you need and
delivering it in the format you prefer.
High Touch, Low Cost Customer Self-Service. Jumbo delivers 24/7 global customer self-service that drives service levels up and operating costs down.
Give
your customers a higher level of self-service. Every Jumbo website
comes with a password-protected customer center that allows each of
your customers to login and review all their orders and issues.
Customers can log in and view every order they have ever placed along
with its shipping status. Customers can also request returns, repeat
past orders, view quotes, and make payments. This means higher
satisfaction for your customers and lower support costs for you.
Using
Jumbo's integrated customer support functionality, customers can
submit support issues to you, and from within the customer center view
every support response you have ever provided them.
Best-of-Class Accounting/Financials. Jumbo accounting and financial tools serve as the solid foundation for your growing business. A host of cost-management tools will also help to guide your profitable growth.
The backbone of any business is financial management. Jumbo was
built from the ground up with accounting at the core of the company.
Volume, term, and contract/customer-specific pricing, as well as
minimum order amounts, support the complex pricing needs of
business-to-business relationships. Jumbo supports both credit card
payments and invoicing based on customer terms and credit limits.
Jumbo also supports payment via Level 2 credit card purchasing
(P-Cards) and standard bank credit cards.
Jumbo manages the entire procurement process from paperless
requisition and workflow-driven approval, to automated purchase order
creation, through receipt, matching, and payment.
From
Forbes to PC Magazine through Inc. Magazine and eWeek, Jumbo has
been ranked #1 for functionality, technology and ease of use among
online business management software providers. That's why Jumbo has
been named the fastest-growing business software company in the United
States.
Jumbo accounting was designed with ease of use in mind and accuracy, control and reporting at the core of company operations.
Jumbo
accounting maintains a complete audit trail of all reports and
transactions giving you security and control of your system and letting
you maintain control and accountability of those in your business.
Superior Ecommerce Marketing Tools Jumbo provides ecommerce companies with the online marketing tools they need to broaden their reach and grow their business including paid and natural search, high volume e-mail campaigns, all of which have real-time performance and ROI analytics.
Jumbo's ecommerce solutions include cutting edge tools which create
search engine friendly pages and allow you to easily optimize certain
portions of your site.
With Jumbo's ecommerce solution, you can report on all paid search
keyword buys down to the keyword and search engine, in real-time. Most
importantly, Jumbo provides closed-loop analysis of leads driven by
paid search campaigns from the time a user click on your ad to the
actual purchase.
Manage
your affiliate relationships more efficiently with Jumbo. Track
leads back to the affiliate that sent them to you, then view all of
their sales activity and associate it to the affiliate.
Unlike
traditional CRM packages, Jumbo allows you to view the full purchase
history for all customers, helping to improve cross-selling. Jumbo
also offers customer segmentation capabilities to let you target groups
with such criteria as state, zip code, company size or specific
industry.
Jumbo 's
lead management capabilities, combined with a full view of your
customer data, allow you to analyze all your marketing efforts, obtain
accurate lead conversion rates and better assess ROI. Lead tracking
capabilities allow you to follow the progress of a sale at each step of
the way—from lead to opportunity to final sale.
Jumbo
is the market's first and only CRM solution that truly maximizes all
your e-mail marketing efforts. Jumbo provides target segment
creation, creative development and campaign execution, and mass
e-mailing capability with virtually unlimited volumes per campaign.
Using
Jumbo, you can create highly targeted campaigns based on your
customers' purchase histories and support cases. In this way, you can
not only meet customer needs, but also anticipate them. Plus, Jumbo
helps you optimize your marketing campaigns on the fly by providing
real-time ROI and performance reports on your personalized Dashboard.
Jumbo
updates information on customer segments and profiles based on the
constant input of new data. Plus, it mines that data continuously for
better business intelligence.
Jumbo
also lets you design promotional discounts and track them via
promotional codes. With Jumbo, you can track leads and referrals by
medium (purchase lists, print media, or TV), by types of leads (company
size, industry, etc.), or by the promotional offer.
Using
Jumbo, ecommerce companies no longer need to outsource data
collection and analysis of their Web site to a third party vendor.
Jumbo automatically tracks data generated through its own key
reports in-system, such as conversion statistics, visitor activity, and
number of page hits. Jumbo also generates the reports, and manages
and stores the information for you.
To learn more about what Jumbo can do for your ecommerce company, please contact us now. |
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